Privacy Policy — Rating Harvest Effective Date: August 24, 2026
Rating Harvest ("Rating Harvest," "we," "us," or "our") operates ratingharvest.com and related services that help restaurants and other local businesses collect and manage Google reviews (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
1.1 Information You Provide
Account details: name, business name, email address, phone number, and billing information when you sign up for the Service.
Customer contact information you upload or input for the purpose of requesting reviews (e.g., your customers' names, email addresses, and/or phone numbers).
Communications you send us, such as support requests.
1.2 Information Collected Automatically
Usage data: pages visited, features used, timestamps, and device/browser information.
Cookies and similar tracking technologies (see Section 5).
1.3 Information from Third Parties
Data returned via the Google Business Profile API or other Google APIs when you connect your Google Business Profile, including review content, ratings, and review counts.
Information from integrated platforms such as GoHighLevel (GHL) or payment processors.
2. How We Use Information
Provide, operate, and maintain the Service, including sending review requests to your customers on your behalf.
Monitor and report review activity and analytics back to you.
Process payments and manage your account.
Communicate with you about updates, issues, or support.
Improve the Service and develop new features.
Comply with legal obligations and enforce our Terms of Service.
3. Google User Data Where the Service connects to Google APIs (including the Google Business Profile API), our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising purposes, and we do not sell Google user data to third parties.
4. How We Share Information
With service providers who help us operate the Service (e.g., hosting, email delivery, payment processing, GoHighLevel).
With Google, solely as needed to request and retrieve review data on your behalf.
To comply with law, legal process, or protect our rights, users, or the public.
In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
We do not sell personal information.
5. Cookies and Tracking We use cookies and similar technologies to operate the Service, remember preferences, and understand usage. You can control cookies through your browser settings; disabling cookies may limit some features of the Service.
6. Data Retention We retain account and customer contact information for as long as your account is active or as needed to provide the Service, and for a reasonable period afterward to comply with legal, accounting, or reporting obligations. You may request deletion as described in Section 7.
7. Your Rights and Choices
Access, correct, or request deletion of your personal information.
Opt out of marketing communications at any time.
Request a copy of the data we hold about you.
To exercise these rights, contact us at [email protected]. Depending on your location, you may have additional rights under laws such as the GDPR or CCPA/CPRA.
8. Data Security We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy The Service is not directed to individuals under 18. We do not knowingly collect personal information from children.
10. International Users If you access the Service from outside the country where our servers or service providers are located, your information may be transferred to, stored, and processed in a different jurisdiction.
11. Changes to This Policy We may update this Privacy Policy from time to time. We will post the updated version on ratingharvest.com with a new effective date. Continued use of the Service after changes take effect constitutes acceptance.
12. Contact Us Rating Harvest Website: ratingharvest.com Email: [email protected]
